People Say The Nicest Things
Thanks so much for the opportunity to visit your store today. We had a wonderful time. The staff at your Sushi area and Lemongrass area were very helpful and patient with the kids. We enjoyed some additional sushi, dumplings and spring rolls. The kids really liked it, and I think that they will be eating more unique things like this with their families. Thanks again!
Jessi W., UPGRADE Kids Club of Middleton Elementary
I couldn't let today go by without sending you a note of Thanks. I visited your Kowalski's location midweek last week to inquire about cupcakes to celebrate our upcoming 5 year Birthday at our Woodbury business, Primrose School of Woodbury. I visited with Alicia in the bakery department. I told her that I was looking for something unique to give to each child and family to celebrate our special day. She suggested cupcakes. She told me the bakery could do all kinds of things, I showed her a picture of our mascot – Percy the Rooster! She told me she could pipe Percy onto each cupcake! I was amaze, especially when she told me how affordable it would be. She told me her schedule for that day; to be sure I would stop back while she was still working so we could continue to work together. I brought her back photos, a few, just in case. I picked up my cupcakes and cake on Monday! AMAZING! My families and students at Primrose School loved picking their favorite Primrose character to dive into! The cupcakes looked terrific and tasted even better! I actually visited another, small bakery, thinking that what I wanted was so custom; it couldn't be done by a full-service grocery store. I'm SO happy I came back to Kowalski's and checked in with your bakery department. Not only did I get exactly what I envisioned, the cupcakes were affordable and delicious! Kudos to your team! Thank you for making our Birthday special.
Tonya, Owner of Primrose School of Woodbury
I gotta tell you, I bought some sweet corn and I didn't have great expectations so early in the season. Wow, I was so surprised - the corn was as good as local corn in late July! We bought more two days later, and that was yummy, too! Wherever you're getting it from, you're doing a great job keeping it fresh. Thanks, we'll be back.
I wanted to say a HUGE thank you to Ben at Kowalski's in Oak Park Heights. I left a play date on White Bear Lake and was heading home to Hudson. We stopped to pick up a rotisserie chicken. My 3-year-old was fast asleep in the car. I phoned the store and asked for help. Ben came to my rescue. He met me out front, took some cash and came back out with a chicken. Unbelievable customer service. Kowalski's never ceases to amaze me. Thank you. Thank you. Thank you.
We'd just like to send a quick note of praise to the Produce Department team at your Eagan location. Bob, Mike and Deb are always personable and professional in their interactions with us. The produce is first rate and as a couple who eats a 98% plant based diet, we are very selective about our vegetable/fruit choices. The presentation is always beautiful and on a recent visit with my parents from out of town, my father was so impressed that he had to share with Deb his thoughts on the display, variety and quality of the products available. Even later in the day he was still commenting on how great the department looked. Kowalski's Eagan is our first choice for all of our shopping, and we encourage everybody that we know to visit your store and become a regular shopper. Keep up the great service experience.
I would like to just say Thank You to your staff at the Eagan Kowalski's. At Christmas, I ordered two cakes (they were unbelievably delicious). I have ordered from your bakery before and always gotten the friendliest and knowledgeable ladies to help me select just the right dessert. And another lady that day from the deli came out and spent a considerable amount of time with me answering my questions. And just last week the checkout lady, Eileen, was so nice--I just purchased a small dessert for my daughter's birthday that day and asked where I could get balloons and she so kindly gave me a bunch of them that were hanging by the register. Wow---you just don't get service like that everyday or from anywhere. So Thank You for having the best, most friendliest and professional staff in the Twin Cities area.
I recently purchased a large order of shrimp, salmon and filet mignon from your White Bear Lake store. It was ready on time and the quality that I expected, and always get from the WB meat men. I had worked with butcher Troy and another man several days before who patiently listened to the size of the whole salmon that I wanted, the length of the filet and the approx. number of shrimp needed. I was not treated like some ditzy blond but received the respect that a K customer gets from all of your people at the WB store. When I picked up my order, they proudly showed me the filet and salmon to make sure it was what I needed. Jim and Mary Anne: You two and your daughter, Kris, should be proud of what works so well under your direction. Oh, yes, thank you too for sharing the store's out of date or left overs with the WB Emergency Food Shelf. I am a volunteer there and can tell you that the ever increasing number of clients we serve appreciate each and every item.
Just wanted to let you know how impressed I was with Bob in Produce at your Eagan location. He customized several fruit baskets for us a week before Christmas. They were beautiful and ready for me to pick up, exactly when Bob said they would be ready. I wanted you to know that your customer service in all your stores is noticed by me.
I stopped at your store [over the holidays] to purchase a few items and decided to eat your awesome Chicken Wild Rice Soup in the dining area of your store, and had the delightful experience of hearing the wonderful choir singing Christmas carols while I enjoyed the soup. Thank you for providing such a wonderful experience for hungry, tired Christmas shoppers. It made my day!
We are visiting our son from the UK at Christmas who now lives in Oakdale. We last visited in 2008 and one of the highlights of our last visit was a trip to Kowalski's! He knew that we would love the beautiful, tasteful atmosphere of your store and he was right. Your staff were so so helpful and friendly. I expect that I will have to do all the Christmas cooking whilst visiting and we shall DEFINITELY be visiting on Christmas eve as I shall need your help in order to get a little rest from the kitchen!!! Wish I could bundle you all up and bring you back to the UK. God bless you all and thanks in grateful anticipation. SEE YOU SOON!