Catering by Kowalski's Job Openings

All Kowalski's Catering positions are based out of our Shoreview Market at 441 Highway 96.

Catering Sales Associate (Full Time)

This position's functions and work direction are provided by the Catering Director. To apply, please send your resume to rkielbasa@kowalskis.com.

Duties:

  • Sell the features and benefits of Catering by Kowalski's
  • Build and maintain excellent relationships with customers and store stakeholders
  • Educate customers about products and services, tailoring to fit the customer's needs
  • Promote products through suggestive selling
  • Answer incoming calls in a professional manner
  • Respond to customers in a timely manner via phone, email and in-person
  • Communicate and coordinate with Catering Stakeholders on orders
  • Utilizes knowledge of allergens to help customers plan appropriate menus
  • Manage specific key accounts, exceeding customer needs and expectations
  • Create invoices and collect deposits and final payments on customer orders
  • Understand timeliness and prioritize tasks in all aspects of the jurisdiction
  • Accurately input orders into Caterease software, applying appropriate tax codes
  • Maintain proper records of completed orders in both electronic and hard copy form
  • Follow company specific credit card procedures to ensure PCI compliance

Requirements:

  • Ability to reach, stand, sit, bend, turn and walk
  • Good judgment and decision-making skills
  • Social skills and good verbal interaction
  • Ability to multitask and prioritize with sense of urgency
  • Tolerant of a high-stress environment
  • Memorization
  • Reading, writing and basic math
  • Computer and fax machine operation
  • Ability to work with Microsoft Word, Excel, Outlook, and Caterease